JACKSON ULTIMA RETURN POLICYChanged your mind? We’ll gladly accept unused or defective merchandise purchased on www.shop.jacksonultima.com for return or exchange. Please allow 2-3 weeks for your return to be received and processed. We’ll send you an email to confirm once the return has been completed.
Returns must be made within thirty (30) days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you need help with your return or if you have any questions, please email us at firstname.lastname@example.org. Please be sure to include your order number in the email.
Order the wrong size or color? Please send us an email at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be returned or exchanged.
HOW TO RETURN MERCHANDISE
Please contact firstname.lastname@example.org to initiate your return. Place unused or defective merchandise in a secure package. If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Please note that Jackson Ultima Skates is not responsible for shipping fees or lost returns.
Send your return to: Jackson Ultima Skates c/o A.N. Deringer 790 Aero Dr. , Suite 200 Cheektowaga, NY 14225-1461
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.